arstechnica.com/ai/2025/04/cursor-ai-support-bot-invents-fake-policy-and-triggers-user-uproar

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https://arstechnica.com/ai/2025/04/cursor-ai-support-bot-invents-fake-policy-and-triggers-user-uproar

Company apologizes after AI support agent invents policy that causes user uproar

Frustrated software developer believed AI-generated message came from human support rep.



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Company apologizes after AI support agent invents policy that causes user uproar

https://arstechnica.com/ai/2025/04/cursor-ai-support-bot-invents-fake-policy-and-triggers-user-uproar

Frustrated software developer believed AI-generated message came from human support rep.



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https://arstechnica.com/ai/2025/04/cursor-ai-support-bot-invents-fake-policy-and-triggers-user-uproar

Company apologizes after AI support agent invents policy that causes user uproar

Frustrated software developer believed AI-generated message came from human support rep.

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