blogs.perficient.com/2022/05/02/using-pace-to-enhance-agent-and-self-servicing-experience

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https://blogs.perficient.com/2022/05/02/using-pace-to-enhance-agent-and-self-servicing-experience

Using PACE to Enhance Agent and Self-Servicing Experience / Blogs / Perficient

Improving customer experience is a worthwhile goal of every company; however, simultaneously improving both customer and agent experience can be an overwhelming effort.  Perficient’s Amazon Connect Experience (PACE) enhances Amazon Connect’s out-of-the-box capabilities by empowering contact center agents to do more and allowing businesses to easily achieve their ideal customer experience. In this blog post, […]



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Using PACE to Enhance Agent and Self-Servicing Experience / Blogs / Perficient

https://blogs.perficient.com/2022/05/02/using-pace-to-enhance-agent-and-self-servicing-experience

Improving customer experience is a worthwhile goal of every company; however, simultaneously improving both customer and agent experience can be an overwhelming effort.  Perficient’s Amazon Connect Experience (PACE) enhances Amazon Connect’s out-of-the-box capabilities by empowering contact center agents to do more and allowing businesses to easily achieve their ideal customer experience. In this blog post, […]



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https://blogs.perficient.com/2022/05/02/using-pace-to-enhance-agent-and-self-servicing-experience

Using PACE to Enhance Agent and Self-Servicing Experience / Blogs / Perficient

Improving customer experience is a worthwhile goal of every company; however, simultaneously improving both customer and agent experience can be an overwhelming effort.  Perficient’s Amazon Connect Experience (PACE) enhances Amazon Connect’s out-of-the-box capabilities by empowering contact center agents to do more and allowing businesses to easily achieve their ideal customer experience. In this blog post, […]

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      Improving customer experience is a worthwhile goal of every company; however, simultaneously improving both customer and agent experience can be an overwhelming effort.  Perficient’s Amazon Connect Experience (PACE) enhances Amazon Connect’s out-of-the-box capabilities by empowering contact center agents to do more and allowing businesses to easily achieve their ideal customer experience. In this blog post, […]
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