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Difficult Conversations : Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager)
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. <i>Difficult Conversations</i> walks you throug…
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Difficult Conversations : Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager)
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. <i>Difficult Conversations</i> walks you throug…
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https://books.apple.com/us/audiobook/difficult-conversations-craft-a-clear-message/id1679654509Difficult Conversations : Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager)
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. <i>Difficult Conversations</i> walks you throug…
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