‎Negotiation Boot Camp: How to Resolve Conflict, Satisfy Customers, and Make Better Deals (Abridged)

We find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed Brod…