‎If It Wasn't For The Customers I'd Really LIke This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient, and Cool As  A Cucumber.

If difficult, angry, hostile, manipulative and problematic customers are your problem, here's the solution.<br /><br />Quickly, answer these questions to see if this book is for you:<br /><br />* Do you deal with angry, frustrated or angry customers once a month or more?<br />* Do you get angry, str…