cloudblogs.microsoft.com/dynamics365/bdm/2020/09/23/new-voice-channel-streamlines-omnichannel-customer-experiences

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https://cloudblogs.microsoft.com/dynamics365/bdm/2020/09/23/new-voice-channel-streamlines-omnichannel-customer-experiences

New voice channel streamlines omnichannel customer experiences - Microsoft Dynamics 365 Blog

We are announcing the expansion of Microsoft Dynamics 365 Customer Service omnichannel capabilities to include a new voice channel, built on Microsoft Azure Communication Services. The addition of this channel gives businesses the scale and reliability of the calling platform that powers Microsoft Teams worldwide today. With native voice, businesses receive seamless, end-to-end omnichannel experiences […]



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New voice channel streamlines omnichannel customer experiences - Microsoft Dynamics 365 Blog

https://cloudblogs.microsoft.com/dynamics365/bdm/2020/09/23/new-voice-channel-streamlines-omnichannel-customer-experiences

We are announcing the expansion of Microsoft Dynamics 365 Customer Service omnichannel capabilities to include a new voice channel, built on Microsoft Azure Communication Services. The addition of this channel gives businesses the scale and reliability of the calling platform that powers Microsoft Teams worldwide today. With native voice, businesses receive seamless, end-to-end omnichannel experiences […]



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https://cloudblogs.microsoft.com/dynamics365/bdm/2020/09/23/new-voice-channel-streamlines-omnichannel-customer-experiences

New voice channel streamlines omnichannel customer experiences - Microsoft Dynamics 365 Blog

We are announcing the expansion of Microsoft Dynamics 365 Customer Service omnichannel capabilities to include a new voice channel, built on Microsoft Azure Communication Services. The addition of this channel gives businesses the scale and reliability of the calling platform that powers Microsoft Teams worldwide today. With native voice, businesses receive seamless, end-to-end omnichannel experiences […]

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      New voice channel streamlines omnichannel customer experiences - Microsoft Dynamics 365 Blog
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      We are announcing the expansion of Microsoft Dynamics 365 Customer Service omnichannel capabilities to include a new voice channel, built on Microsoft Azure Communication Services. The addition of this channel gives businesses the scale and reliability of the calling platform that powers Microsoft Teams worldwide today. With native voice, businesses receive seamless, end-to-end omnichannel experiences […]
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