digitalcommunications.wp.st-andrews.ac.uk/2015/03/12/how-we-manage-support-calls

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How we manage support calls | Digital Communications team blog

All of our help and support requests are handled through a system called UniDesk, which logs information on who spoke to who and distributes email notifications to the relevant people. UniDesk calls these requests 'support calls'. Our old way of working In the past the whole team would each spend a few hours a day, sometimes more,



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How we manage support calls | Digital Communications team blog

https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/12/how-we-manage-support-calls

All of our help and support requests are handled through a system called UniDesk, which logs information on who spoke to who and distributes email notifications to the relevant people. UniDesk calls these requests 'support calls'. Our old way of working In the past the whole team would each spend a few hours a day, sometimes more,



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https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/12/how-we-manage-support-calls

How we manage support calls | Digital Communications team blog

All of our help and support requests are handled through a system called UniDesk, which logs information on who spoke to who and distributes email notifications to the relevant people. UniDesk calls these requests 'support calls'. Our old way of working In the past the whole team would each spend a few hours a day, sometimes more,

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      All of our help and support requests are handled through a system called UniDesk, which logs information on who spoke to who and distributes email notifications to the relevant people. UniDesk calls these requests 'support calls'. Our old way of working In the past the whole team would each spend a few hours a day, sometimes more,

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      How we manage support calls | Digital Communications team blog
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      All of our help and support requests are handled through a system called UniDesk, which logs information on who spoke to who and distributes email notifications to the relevant people. UniDesk calls these requests 'support calls'. Our old way of working In the past the whole team would each spend a few hours a day, sometimes more,

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