docs.fixme.it/help/account-settings/how-do-i-change-the-name-that-s-displayed-to-the-remote-user-during-a-support-session

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      How do I change the name that's displayed to the remote user during a support session? - Support Center
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      The remote user is displayed the First Name and Last Name fields of your Contact Information. The name will appear next to any chat messages
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