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https://docs.microsoft.com/en-us/power-virtual-agents/configuration-hand-off-omnichannel
Configure handoff to Dynamics 365 Customer Service - Microsoft Copilot Studio
Escalate agent conversations to live agents using engagement capabilities of Dynamics 365 Customer Service.
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Configure handoff to Dynamics 365 Customer Service - Microsoft Copilot Studio
https://docs.microsoft.com/en-us/power-virtual-agents/configuration-hand-off-omnichannel
Escalate agent conversations to live agents using engagement capabilities of Dynamics 365 Customer Service.
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https://docs.microsoft.com/en-us/power-virtual-agents/configuration-hand-off-omnichannel
Configure handoff to Dynamics 365 Customer Service - Microsoft Copilot Studio
Escalate agent conversations to live agents using engagement capabilities of Dynamics 365 Customer Service.
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