New-CsAutoAttendant (MicrosoftTeams)

Auto Attendants (AAs) are a key element in the Office 365 Phone System. Each AA can be associated with phone numbers that allow callers to reach specific people in the organization through a directory lookup. Alternatively, it can route the calls to an operator, a user, another AA, or a call queue. You can create new AAs by using the New-CsAutoAttendant cmdlet; each newly created AA gets assigned a random string that serves as the identity of the AA. Caution The following configuration parameters are currently only available in PowerShell and do not appear in Teams admin center. Saving a call queue configuration through Teams admin center will remove any of these configured items: -HideAuthorizedUsers -UserNameExtension The following configuration parameters will only work for customers that are participating in the Voice Applications private preview for these features. General Availability for this functionality has not been determined at this time. -EnableMainLineAttendant NOTES: To setup your AA for calling, you need to create an application instance first using New-CsOnlineApplicationInstance cmdlet , then associate it with your AA configuration using New-CsOnlineApplicationInstanceAssociation cmdlet. The default call flow has the lowest precedence, and any custom call flow has a higher precedence and is executed if the schedule associated with it is in effect. Holiday call flows have higher priority than after-hours call flows. Thus, if a holiday schedule and an after-hours schedule are both in effect at a particular time, the call flow corresponding to the holiday call flow will be rendered. The default call flow can be used either as the 24/7 call flow if no other call flows are specified, or as the business hours call flow if an "after hours" call flow was specified together with the corresponding schedule and call handling association. If a user is present in both inclusion and exclusion scopes, then exclusion scope always takes priority, i.e., the user will not be able to be contacted through directory lookup feature.