help.enchant.com/article/102/snooze-tickets-to-make-busy-inboxes-manageable
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6- https://help.enchant.com
- https://help.enchant.com/article/26/building-ticket-queues-with-smart-folders
- https://help.enchant.com/article/75/automating-workflows-with-triggers
- https://help.enchant.com/article/9/tickets-in-the-folder-view#bulk-actions
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