michaelnygard.com/blog/2015/08/development-is-production

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https://michaelnygard.com/blog/2015/08/development-is-production

Development is Production - Wide Awake Developers

When I was at Totality, we treated an outage in our customers' content management system as a Sev 2 issue. It ranked right behind "Revenue Stopped" in priority. Content management is critical to the merchants, copy writers, and editors. Without it, they cannot do their jobs. For some reason, we always treated dev environment or QA environment issues as a Sev 3 or 4, with the "when I get around to it"



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Development is Production - Wide Awake Developers

https://michaelnygard.com/blog/2015/08/development-is-production

When I was at Totality, we treated an outage in our customers' content management system as a Sev 2 issue. It ranked right behind "Revenue Stopped" in priority. Content management is critical to the merchants, copy writers, and editors. Without it, they cannot do their jobs. For some reason, we always treated dev environment or QA environment issues as a Sev 3 or 4, with the "when I get around to it"



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https://michaelnygard.com/blog/2015/08/development-is-production

Development is Production - Wide Awake Developers

When I was at Totality, we treated an outage in our customers' content management system as a Sev 2 issue. It ranked right behind "Revenue Stopped" in priority. Content management is critical to the merchants, copy writers, and editors. Without it, they cannot do their jobs. For some reason, we always treated dev environment or QA environment issues as a Sev 3 or 4, with the "when I get around to it"

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      When I was at Totality, we treated an outage in our customers' content management system as a Sev 2 issue. It ranked right behind "Revenue Stopped" in priority. Content management is critical to the merchants, copy writers, and editors. Without it, they cannot do their jobs. For some reason, we always treated dev environment or QA environment issues as a Sev 3 or 4, with the "when I get around to it"
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