From Human to Agentic: What it takes to be an AI-Native business

Listen to this episode from AI Australia Podcast on Spotify. In this episode, we talk with David Hyman, CEO and co-founder of Lendi Group, the company behind Australia's leading digital mortgage brand, Lendi, and the iconic Aussie franchise. David shares his journey from founding Lendi in 2013 with a vision for digital-first mortgages, to the acquisition of Aussie Home Loans, and the launch of the company's "find, buy, and own" property ecosystem. We chat to David about Lendi Group’s bold move to become an "AI-native" business by 2026. David explains that this isn't just about using AI tools, but about fundamentally redesigning the business to be built on an agentic-first model, which he likens to moving from human motion to "agentic motion." He discusses the challenges of this transformation, particularly the people side of change, highlighting the need for C-suite leadership and radical transparency. David also provides key insights for business leaders, emphasising that you can’t have a separate AI and business strategy—they must be one and the same. He shares his thoughts on the future of AI-native businesses, the potential risks of this approach, and personal use of AI tools, including an AI-powered life coach and a health diagnostic tool.