Ep 27 - Shruti Bose - The Power of Storytelling in the Corporate World

Listen to this episode from Comfort and Growth with Crystal Lim-Lange on Spotify. This week we are going to take a practical and insightful deep dive into difficult conversations and storytelling at work with regional communications expert Shruti Bose, Head of Communications and Public Affairs Asia Pacific for Roche Diagnostics. Shruti shares real life stories of influencing stakeholders using empathy and storytelling as a secret weapon, not taking conflict personally, and her tips for having difficult conversations at work. I also loved her groundedness and attitude of gratitude, and hope you are inspired by her story too! Shownotes On the National Women’s Checkup Week with Singapore Cancer Society https://www.linkedin.com/posts/rochediagnosticsasiapacific_sgcheckup-xproject-everywoman-activity-7064820493081608192-OM52?utm_source=share&utm_medium=member_desktop Get screened - link to Singapore Cancer Society https://www.singaporecancersociety.org.sg/get-screened/breast-cancer/mammogram.html Highlights ======== 01:00  How we met in the Biopharma industry 03:20 Shruti’s childhood and how it shaped her 03:52 The Fs of Life challenges - Fairness, Failure, Fear 06:00 On losing her voice 08:43 How she came to work for the Biopharma sector 13:20  Intellectual vs social friction and not personalising 15:30 - reading too much into a situation 18:00 - On asking for support 18:55 - Her difficult conversation at work with her stakeholders 20:00 - Don’t be married to an idea 21:58 - What you can and can’t control 22:54 - On our unconscious bias 23:58 - Gratitude Quotient GQ  25:00 - The worst time to be grateful is after you lost it 26:25 - Happiness, freedom and courage 27:43 - Launch of National Women’s Checkup Week 30:30 - Not every conflict needs to be resolved 31:00 - Storytelling model - CAP - Connection, Appeal, Proof 33:00 - The power of storytelling at work - examples in real life, Jack Ma, Indra Nooyi 35:00 - Creating demand for what we need 36:40 - Word of the year!