title

Basic Troubleshooting – GCU Technical Support

charset

utf-8

description

If you have ever contacted GCU Technical Support, you may have heard the phrase: let's try some basic troubleshooting! Basic...

viewport

width=device-width, initial-scale=1.0

og:image

https://support.gcu.edu/hc/theming_assets/01JXGFC92SDTMA4R9F0BY7SDTD

og:type

website

og:site_name

GCU Technical Support

og:title

Basic Troubleshooting

og:description

If you have ever contacted GCU Technical Support, you may have heard the phrase: let's try some basic troubleshooting! Basic troubleshooting is a list of steps we take to resolve sign-in issues and...

canonical

https://support.gcu.edu/hc/en-us/articles/201113354-Basic-Troubleshooting

icon

/hc/theming_assets/01JXGFE5ER2REJ5DTK36FH1Q1X

stylesheet

//static.zdassets.com/hc/assets/application-bd52ad6f1b9c761cf3790d2f5d3dd0fa.css

stylesheet

/hc/theming_assets/478335/83864/style.css?digest=39987269526427

stylesheet

https://fonts.googleapis.com/css2?family=Inter:[email protected]&family=Karla:ital,wght@0,200..800;1,200..800&family=Manrope:[email protected]&family=Montserrat:ital,wght@0,100..900;1,100..900&family=Onest:[email protected]&family=Open+Sans:ital,wght@0,300..800;1,300..800&family=Public+Sans:ital,wght@0,100..900;1,100..900&family=Roboto:ital,wght@0,100;0,300;0,400;0,500;0,700;0,900;1,100;1,300;1,400;1,500;1,700;1,900&display=swap

en-us

https://support.gcu.edu/hc/en-us/articles/201113354-Basic-Troubleshooting

x-default

https://support.gcu.edu/hc/en-us/articles/201113354-Basic-Troubleshooting