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https://support.zendesk.com/hc/en-us/articles/4408820432282

Workflow: Prevent email notifications from being sent out on SMS tickets

By default, the user receives both a text message and an email notification with each new response from an agent. To send only text...



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Workflow: Prevent email notifications from being sent out on SMS tickets

https://support.zendesk.com/hc/en-us/articles/4408820432282

By default, the user receives both a text message and an email notification with each new response from an agent. To send only text...



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https://support.zendesk.com/hc/en-us/articles/4408820432282

Workflow: Prevent email notifications from being sent out on SMS tickets

By default, the user receives both a text message and an email notification with each new response from an agent. To send only text...

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      By default, the user receives both a text message and an email notification with each new response from an agent. To send only text...
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      Workflow: Prevent email notifications from being sent out on SMS tickets
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      By default, the user receives both a text message and an email notification with each new response from an agent. To send only text notifications, create a trigger that adds a tag to tickets create...

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      https://support.zendesk.com/hc/de/articles/4408820432282-Workflow-Verhindern-dass-E-Mail-Benachrichtigungen-in-SMS-Tickets-gesendet-werden
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