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Updated ticket does not show any content from the customer – Zendesk help

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Issue symptoms A customer updated a ticket and the status changed to open. However, no content of the message shows up on the ticket....

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Zendesk help

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Updated ticket does not show any content from the customer

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Issue symptoms A customer updated a ticket and the status changed to open. However, no content of the message shows up on the ticket. Resolution steps Zendesk reads each received email and looks fo...

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de

https://support.zendesk.com/hc/de/articles/4408820954906-Das-aktualisierte-Ticket-enth%C3%A4lt-keine-Inhalte-des-Kunden

en-us

https://support.zendesk.com/hc/en-us/articles/4408820954906-Updated-ticket-does-not-show-any-content-from-the-customer

es

https://support.zendesk.com/hc/es/articles/4408820954906-El-ticket-actualizado-no-muestra-ning%C3%BAn-contenido-del-cliente

fr

https://support.zendesk.com/hc/fr/articles/4408820954906-Le-ticket-mis-%C3%A0-jour-ne-pr%C3%A9sente-aucun-contenu-provenant-du-client

it

https://support.zendesk.com/hc/it/articles/4408820954906-Il-ticket-aggiornato-non-mostra-alcun-contenuto-del-cliente