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Using a 'Resolution' field to track how tickets are solved – Zendesk help

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This article details a custom ticket field we use at Zendesk called the Resolution field. Where Zendesk Customer Support uses a custom...

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Zendesk help

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Using a 'Resolution' field to track how tickets are solved

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This article details a custom ticket field we use at Zendesk called the Resolution field. Where Zendesk Customer Support uses a custom About field to identify what type of requests we receive, Zend...

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de

https://support.zendesk.com/hc/de/articles/4408822200346-Klicken-Sie-auf-Feld-L%C3%B6sung-verwenden

en-us

https://support.zendesk.com/hc/en-us/articles/4408822200346-Using-a-Resolution-field-to-track-how-tickets-are-solved

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https://support.zendesk.com/hc/es/articles/4408822200346-Usar-el-Campo-Resoluci%C3%B3n

fr

https://support.zendesk.com/hc/fr/articles/4408822200346-Utilisation-du-champ-r%C3%A9solution

it

https://support.zendesk.com/hc/it/articles/4408822200346-Uso-di-un-campo-Risoluzione-per-tenere-traccia-di-come-vengono-risolti-i-ticket