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My customers don't receive emails – Zendesk help

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Issue symptoms I receive customer emails but customers don't receive agent replies. I add public comments on tickets, but the end users...

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Zendesk help

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My customers don't receive emails

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Issue symptoms I receive customer emails but customers don't receive agent replies. I add public comments on tickets, but the end users don't receive any notification. How can I solve this issue? R...

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de

https://support.zendesk.com/hc/de/articles/4408823742618-Meine-Kunden-erhalten-keine-E-Mails

en-us

https://support.zendesk.com/hc/en-us/articles/4408823742618-My-customers-don-t-receive-emails

es

https://support.zendesk.com/hc/es/articles/4408823742618-Mis-clientes-no-reciben-correo-electr%C3%B3nico

fr

https://support.zendesk.com/hc/fr/articles/4408823742618-Mes-clients-ne-re%C3%A7oivent-pas-d-e-mails

it

https://support.zendesk.com/hc/it/articles/4408823742618-I-miei-clienti-non-ricevono-email