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https://support.zendesk.com/hc/en-us/articles/4408827535770

The ticket.title placeholder displays first comment instead of the subject

Issue symptoms When I use the {{ticket.title}} placeholder in notifications to end users in triggers and automations, the placeholder is...



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The ticket.title placeholder displays first comment instead of the subject

https://support.zendesk.com/hc/en-us/articles/4408827535770

Issue symptoms When I use the {{ticket.title}} placeholder in notifications to end users in triggers and automations, the placeholder is...



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https://support.zendesk.com/hc/en-us/articles/4408827535770

The ticket.title placeholder displays first comment instead of the subject

Issue symptoms When I use the {{ticket.title}} placeholder in notifications to end users in triggers and automations, the placeholder is...

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      Issue symptoms When I use the {{ticket.title}} placeholder in notifications to end users in triggers and automations, the placeholder is...
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      Issue symptoms When I use the {{ticket.title}} placeholder in notifications to end users in triggers and automations, the placeholder is replaced with the first comment of the ticket instead of the...

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    • DE country flagde
      https://support.zendesk.com/hc/de/articles/4408827535770-Das-Ticket-title-Platzhalter-zeigt-erste-kommentieren-statt-des-Themas-ersten-Kommentar
    • US country flagen-us
      https://support.zendesk.com/hc/en-us/articles/4408827535770-The-ticket-title-placeholder-displays-first-comment-instead-of-the-subject
    • ES country flages
      https://support.zendesk.com/hc/es/articles/4408827535770-El-marcador-de-posici%C3%B3n-ticket-title-muestra-el-primer-comentario-en-lugar-del-asunto
    • FR country flagfr
      https://support.zendesk.com/hc/fr/articles/4408827535770-La-balise-ticket-title-affiche-le-premier-commentaire-%C3%A0-la-place-du-sujet
    • IT country flagit
      https://support.zendesk.com/hc/it/articles/4408827535770-Il-segnaposto-ticket-title-visualizza-il-primo-commento-anzich%C3%A9-l-oggetto

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