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Adjusting your business rules to handle private tickets – Zendesk help

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When you allow your agents to create private tickets, you introduce a new and different kind of workflow into your experience of Zendesk....

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Zendesk help

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Adjusting your business rules to handle private tickets

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When you allow your agents to create private tickets, you introduce a new and different kind of workflow into your experience of Zendesk. Private tickets are tickets with only private (internal) co...

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en-us

https://support.zendesk.com/hc/en-us/articles/4408829344538-Adjusting-your-business-rules-to-handle-private-tickets

it

https://support.zendesk.com/hc/it/articles/4408829344538-Come-adattare-le-regole-aziendali-per-gestire-i-ticket-privati

ko

https://support.zendesk.com/hc/ko/articles/4408829344538-%EB%B9%84%EA%B3%B5%EA%B0%9C-%ED%8B%B0%EC%BC%93-%EC%B2%98%EB%A6%AC%EB%A5%BC-%EC%9C%84%ED%95%9C-%EB%B9%84%EC%A6%88%EB%8B%88%EC%8A%A4-%EA%B7%9C%EC%B9%99-%EC%A1%B0%EC%A0%95%ED%95%98%EA%B8%B0

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https://support.zendesk.com/hc/en-us/articles/4408829344538-Adjusting-your-business-rules-to-handle-private-tickets

zh-cn

https://support.zendesk.com/hc/zh-cn/articles/4408829344538-%E8%B0%83%E6%95%B4%E6%82%A8%E7%9A%84%E4%B8%9A%E5%8A%A1%E8%A7%84%E5%88%99%E4%BB%A5%E5%A4%84%E7%90%86%E7%A7%81%E5%AF%86%E5%B7%A5%E5%8D%95