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Workflow: How to track problem and incident tickets – Zendesk help

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Track and manage problem and incident tickets in Zendesk Support by setting up a view or a trigger. This guide will help you create a...

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Zendesk help

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Workflow: How to track problem and incident tickets

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Track and manage problem and incident tickets in Zendesk Support by setting up a view or a trigger. This guide will help you create a view for problem tickets and notify your staff through a trigge...

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de

https://support.zendesk.com/hc/de/articles/4408829669274-Workflow-So-verfolgen-Sie-Problem-und-Vorfalltickets

en-us

https://support.zendesk.com/hc/en-us/articles/4408829669274-Workflow-How-to-track-problem-and-incident-tickets

es

https://support.zendesk.com/hc/es/articles/4408829669274-Flujo-de-trabajo-C%C3%B3mo-hacer-seguimiento-de-los-tickets-de-problemas-e-incidentes

fr

https://support.zendesk.com/hc/fr/articles/4408829669274-Workflow-Suivi-des-tickets-probl%C3%A8mes-et-incidents

it

https://support.zendesk.com/hc/it/articles/4408829669274-Workflow-Come-tenere-traccia-dei-ticket-relativi-a-problemi-e-incidenti