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Why do triggers route live chats to departments with no available agents?
Question I am using triggers to route chats to departments. Some departments have agents available, but not in the departments that the...
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Why do triggers route live chats to departments with no available agents?
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Question I am using triggers to route chats to departments. Some departments have agents available, but not in the departments that the...
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Why do triggers route live chats to departments with no available agents?
Question I am using triggers to route chats to departments. Some departments have agents available, but not in the departments that the...
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