support.zendesk.com/hc/en-us/articles/4910920686618-How-can-I-create-reminders-on-tickets-that-are-on-hold-

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https://support.zendesk.com/hc/en-us/articles/4910920686618-How-can-I-create-reminders-on-tickets-that-are-on-hold-

Workflow: How to create reminders on tickets that are on-hold

Agents may change the ticket status to On-hold if customers don't have all the information needed to answer questions and are unavailable...



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Workflow: How to create reminders on tickets that are on-hold

https://support.zendesk.com/hc/en-us/articles/4910920686618-How-can-I-create-reminders-on-tickets-that-are-on-hold-

Agents may change the ticket status to On-hold if customers don't have all the information needed to answer questions and are unavailable...



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Workflow: How to create reminders on tickets that are on-hold

Agents may change the ticket status to On-hold if customers don't have all the information needed to answer questions and are unavailable...

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      Workflow: How to create reminders on tickets that are on-hold
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      Agents may change the ticket status to On-hold if customers don't have all the information needed to answer questions and are unavailable to respond promptly. This recipe explains how to send a rem...

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