title

Giving agents access to messaging channels – Zendesk help

charset

utf-8

description

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Live chat and messaging...

zd-site-verification

h6jk6l1jwavcia75b342kp

charset

UTF-8

og:image

https://support.zendesk.com//static.zdassets.com/hc/assets/logo.png

og:type

website

og:site_name

Zendesk help

og:title

Giving agents access to messaging channels

og:description

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Live chat and messaging Team, Professional, or Enterprise Web and mobile messa...

apple-touch-icon-precomposed

//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk152.png

apple-touch-icon-precomposed

//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk144.png

apple-touch-icon-precomposed

//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk57.png

apple-touch-icon-precomposed

//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk120.png

apple-touch-icon-precomposed

//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk114.png

de

https://support.zendesk.com/hc/de/articles/6073485578010-Verwalten-des-Agentenzugriffs-auf-Messaging-Kan%C3%A4le

en-us

https://support.zendesk.com/hc/en-us/articles/6073485578010-Giving-agents-access-to-messaging-channels

es

https://support.zendesk.com/hc/es/articles/6073485578010-Dar-a-los-agentes-acceso-a-los-canales-de-mensajer%C3%ADa

fr

https://support.zendesk.com/hc/fr/articles/6073485578010-Accorder-l-acc%C3%A8s-aux-canaux-de-messagerie-aux-agents

it

https://support.zendesk.com/hc/it/articles/6073485578010-Concedere-agli-agenti-l-accesso-ai-canali-di-messaggistica