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New Compliance Report issued about Canada's Telecom and TV Sector Service Providers

Ottawa (May 16, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) has published its 2023 Compliance Report Cards, which identify telecom and TV service provider compliance with requirements to follow the CCTS’ complaint-handling process, tell customers about the CCTS’ ombuds services, pay CCTS fees and share financial information with the CCTS. “The CCTS’ compliance engagement work over this past year has resulted in more service providers becoming compliant with the public awareness rules so that customers are made aware of our free complaint-resolution service,” says Janet Lo, CCTS’ Assistant Commissioner for Legal, Regulatory and Stakeholder Affairs. “However, we



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New Compliance Report issued about Canada's Telecom and TV Sector Service Providers

https://www.ccts-cprst.ca/2023-compliance-report-media-release

Ottawa (May 16, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) has published its 2023 Compliance Report Cards, which identify telecom and TV service provider compliance with requirements to follow the CCTS’ complaint-handling process, tell customers about the CCTS’ ombuds services, pay CCTS fees and share financial information with the CCTS. “The CCTS’ compliance engagement work over this past year has resulted in more service providers becoming compliant with the public awareness rules so that customers are made aware of our free complaint-resolution service,” says Janet Lo, CCTS’ Assistant Commissioner for Legal, Regulatory and Stakeholder Affairs. “However, we



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https://www.ccts-cprst.ca/2023-compliance-report-media-release

New Compliance Report issued about Canada's Telecom and TV Sector Service Providers

Ottawa (May 16, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) has published its 2023 Compliance Report Cards, which identify telecom and TV service provider compliance with requirements to follow the CCTS’ complaint-handling process, tell customers about the CCTS’ ombuds services, pay CCTS fees and share financial information with the CCTS. “The CCTS’ compliance engagement work over this past year has resulted in more service providers becoming compliant with the public awareness rules so that customers are made aware of our free complaint-resolution service,” says Janet Lo, CCTS’ Assistant Commissioner for Legal, Regulatory and Stakeholder Affairs. “However, we

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      Ottawa (May 16, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) has published its 2023 Compliance Report Cards, which identify telecom and TV service provider compliance with requirements to follow the CCTS’ complaint-handling process, tell customers about the CCTS’ ombuds services, pay CCTS fees and share financial information with the CCTS. “The CCTS’ compliance engagement work over this past year has resulted in more service providers becoming compliant with the public awareness rules so that customers are made aware of our free complaint-resolution service,” says Janet Lo, CCTS’ Assistant Commissioner for Legal, Regulatory and Stakeholder Affairs. “However, we
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      Ottawa (May 16, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) has published its 2023 Compliance Report Cards, which identify telecom and TV service provider compliance with requirements to follow the CCTS’ complaint-handling process, tell customers about the CCTS’ ombuds services, pay CCTS fees and share financial information with the CCTS. “The CCTS’ compliance engagement work over this past year has resulted in more service providers becoming compliant with the public awareness rules so that customers are made aware of our free complaint-resolution service,” says Janet Lo, CCTS’ Assistant Commissioner for Legal, Regulatory and Stakeholder Affairs. “However, we
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  • ?subject=New%20Compliance%20Report%20issued%20about%20Canada%27s%20Telecom%20and%20TV%20Sector%20Service%20Providers&body=Ottawa%20%28May%2016%2C%202024%29%20%E2%80%93%20The%20Commission%20for%20Complaints%20for%20Telecom-television%20Services%20%28CCTS%29%20has%20published%20its%202023%20Compliance%20Report%20Cards%2C%20which%20identify%20telecom%20and%20TV%20service%20provider%20compliance%20with%20requirements%20to%20follow%20the%20CCTS%E2%80%99%20complaint-handling%20process%2C%20tell%20customers%20about%20the%20CCTS%E2%80%99%20ombuds%20services%2C%20pay%20CCTS%20fees%20and%20share%20financial%20information%20with%20the%20CCTS.%20%E2%80%9CThe%20CCTS%E2%80%99%20compliance%20engagement%20work%20over%20this%20past%20year%20has%20resulted%20in%20more%20service%20providers%20becoming%20compliant%20with%20the%20public%20awareness%20rules%20so%20that%20customers%20are%20made%20aware%20of%20our%20free%20complaint-resolution%20service%2C%E2%80%9D%20says%20Janet%20Lo%2C%20CCTS%E2%80%99%20Assistant%20Commissioner%20for%20Legal%2C%20Regulatory%20and%20Stakeholder%20Affairs.%20%E2%80%9CHowever%2C%20we%0D%0A%0D%0ARead More Here: %20https%3A%2F%2Fwww.ccts-cprst.ca%2F2023-compliance-report-media-release%2F

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