How Employee Attitudes Can Make or Break Your AI Strategy - Dale Carnegie Blog

Let’s start at the beginning of AI strategy, which—oddly enough—goes back 2.6 million years. That’s right! That long ago is when we have evidence that early humans began using tools. Sure, we’ve come a long way from hitting things with rocks to generative text AI, but the concept is the same—they are tools for human use. And that means, humans need to be at the center of your strategy for using AI in the workplace. Understanding AI Strategy What is an AI strategy? Well, it comes down to three main parts: the technology you choose, the data it collects, and the processes surrounding AI usage. Technology may include different apps, systems, platforms, or programs that help perform a specific function. In order to choose which programs and apps to use, you need to have a clear picture of the data you are trying to collect. For example, different CRMs (customer...