www.flashmobcomputing.org/can-i-use-microsoft-teams-as-a-call-center

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      Can I use Microsoft Teams as a call center? | FlahMob Computing
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      Can I use Microsoft Teams as a call center? Yes, you are able to use Microsoft Teams as a call center. It includes voice calling, automatic attendants, queues for calls, chat, call recording and video conferencing. It is also compatible with several different Microsoft products, including Dynamics 365 and Power BI.
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