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https://www.forbes.com/sites/ibm/2014/06/16/how-big-data-helps-banks-personalize-customer-service

How Big Data Helps Banks Personalize Customer Service

By Likhit Wagle, Global Industry Leader, Banking and Financial Markets, IBM Although 80 percent of CEOs believe they offer customers superior service, only 8 percent of their customers agree. Banks and financial services firms cannot afford to have such a discrepancy. With today’s hyper competition, market volatility, and scramble to return to [...]



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How Big Data Helps Banks Personalize Customer Service

https://www.forbes.com/sites/ibm/2014/06/16/how-big-data-helps-banks-personalize-customer-service

By Likhit Wagle, Global Industry Leader, Banking and Financial Markets, IBM Although 80 percent of CEOs believe they offer customers superior service, only 8 percent of their customers agree. Banks and financial services firms cannot afford to have such a discrepancy. With today’s hyper competition, market volatility, and scramble to return to [...]



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https://www.forbes.com/sites/ibm/2014/06/16/how-big-data-helps-banks-personalize-customer-service

How Big Data Helps Banks Personalize Customer Service

By Likhit Wagle, Global Industry Leader, Banking and Financial Markets, IBM Although 80 percent of CEOs believe they offer customers superior service, only 8 percent of their customers agree. Banks and financial services firms cannot afford to have such a discrepancy. With today’s hyper competition, market volatility, and scramble to return to [...]

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      By Likhit Wagle, Global Industry Leader, Banking and Financial Markets, IBM Although 80 percent of CEOs believe they offer customers superior service, only 8 percent of their customers agree. Banks and financial services firms cannot afford to have such a discrepancy. With today’s hyper competition, market volatility, and scramble to return to [...]
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