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Information Technology Services | University of Illinois Springfield

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Information Technology Services (ITS) advances the mission of UIS by ensuring reliable core systems and network infrastructure, excellent technology support, and promoting and assisting technology integration into the curriculum and business processes.

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Information Technology Services (ITS) advances the mission of UIS by ensuring reliable core systems and network infrastructure, excellent technology support, and promoting and assisting technology integration into the curriculum and business processes. Learning & Teaching with Technology In an effort to encourage successful integration of technology into the university experience, the Instructional Support and Training team provides training, support, and production services. CanvasClassroom & Computer Lab Services Instructional TechnologiesLecture Capture / Kaltura ITS Services The role is to fulfill the mission of the University by ensuring campus-managed network and communications systems and services are operated securely and efficiently. Find more resources on ITS Services at UIS System Status IT Security “Among the most serious economic and national security challenges we face are cyber threats. America’s economic prosperity and competitiveness in the 21st Century depends on effective cybersecurity.” Learn more about IT Security at UIS Technology Support ITS Client ServicesHelp Desk Located inBRK 180 | Media LabLower Level Brookens Call (217) 206-6000 Email [email protected] Chat with ITS by clicking the chat bubble at the bottom right of the page. Contact ☎ 217.206.TECH / [email protected] Submit an online request Check the status of a request, reopen a request, or add a comment to an existing request. ITS Support ITS Client Services is the primary point of contact for technology questions, problems and issues. This service is available to all UIS faculty, staff, and enrolled students. FAQHelp Desk ServicesStoring Files at UIS Find more information about ITS Support Location and HoursClient Services' Help Desk, BRK 180Located in the Lower Level Lounge of Brookens LibraryHelp Desk HoursSummer 2025In Person Support will be by appointment onlyJuly 28 - July 1Monday - Thursday:9am - 5pmphone/email/chat support beginning at 8amFriday:9am - 1pmphone/email/chat support beginning at 8am through 5pmSaturday: ClosedSunday: Closed[Note: In person support prior to 9am Monday through Friday will be appointment only.] 

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