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Perfect Phrases for Customer Service, Second Edition
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME<br /><br />You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professiona…
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Perfect Phrases for Customer Service, Second Edition
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME<br /><br />You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professiona…
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https://books.apple.com/us/book/perfect-phrases-for-customer-service-second-edition/id509830752Perfect Phrases for Customer Service, Second Edition
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME<br /><br />You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professiona…
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14- titlePerfect Phrases for Customer Service, Second Edition by Robert Bacal on Apple Books
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