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Is the customer support engineer is like BPO? - Answers

A customer support engineer is not the same as a BPO (Business Process Outsourcing) agent, though there can be some overlap. Customer support engineers typically possess technical expertise and provide specialized assistance for complex products or services, often resolving technical issues. In contrast, BPO agents usually handle more general customer service tasks, such as answering queries and processing transactions. While both roles focus on customer support, the level of technical knowledge and problem-solving required differs significantly.



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Is the customer support engineer is like BPO? - Answers

https://math.answers.com/math-and-arithmetic/Is_the_customer_support_engineer_is_like_BPO

A customer support engineer is not the same as a BPO (Business Process Outsourcing) agent, though there can be some overlap. Customer support engineers typically possess technical expertise and provide specialized assistance for complex products or services, often resolving technical issues. In contrast, BPO agents usually handle more general customer service tasks, such as answering queries and processing transactions. While both roles focus on customer support, the level of technical knowledge and problem-solving required differs significantly.



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https://math.answers.com/math-and-arithmetic/Is_the_customer_support_engineer_is_like_BPO

Is the customer support engineer is like BPO? - Answers

A customer support engineer is not the same as a BPO (Business Process Outsourcing) agent, though there can be some overlap. Customer support engineers typically possess technical expertise and provide specialized assistance for complex products or services, often resolving technical issues. In contrast, BPO agents usually handle more general customer service tasks, such as answering queries and processing transactions. While both roles focus on customer support, the level of technical knowledge and problem-solving required differs significantly.

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      A customer support engineer is not the same as a BPO (Business Process Outsourcing) agent, though there can be some overlap. Customer support engineers typically possess technical expertise and provide specialized assistance for complex products or services, often resolving technical issues. In contrast, BPO agents usually handle more general customer service tasks, such as answering queries and processing transactions. While both roles focus on customer support, the level of technical knowledge and problem-solving required differs significantly.

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