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Customer emails don't show up in Zendesk – Zendesk help

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Question Customer ticket replies are not being received by my Zendesk account. I can see them in my external email account but do not...

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Zendesk help

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Customer emails don't show up in Zendesk

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Question Customer ticket replies are not being received by my Zendesk account. I can see them in my external email account but do not reach us, why is this? Answer There are a variety of reasons th...

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de

https://support.zendesk.com/hc/de/articles/4408833552282-Kunden-E-Mails-werden-in-Zendesk-nicht-angezeigt

en-us

https://support.zendesk.com/hc/en-us/articles/4408833552282-Customer-emails-don-t-show-up-in-Zendesk

es

https://support.zendesk.com/hc/es/articles/4408833552282-Los-correos-electr%C3%B3nicos-de-los-clientes-no-aparecen-en-Zendesk

fr

https://support.zendesk.com/hc/fr/articles/4408833552282-Les-e-mails-des-clients-ne-s-affichent-pas-dans-Zendesk

it

https://support.zendesk.com/hc/it/articles/4408833552282-Le-email-dei-clienti-non-vengono-visualizzate-in-Zendesk